Troubleshooting

VTV’s primary focus is to ensure that your system meets your expectations. In rare cases, you may have service issues. In an effort to assist in a quick resolution to these issues, we have developed a simple troubleshooting document that you may consult.

If this document does not solve your issue, please call us at 888-897-0222, or email service@verticaltv.com. Please make sure to have your account name and building address available.

Troubleshooting Document (21.4 K)